Humanistic Human Resource Management in the Digital Era

Sri Ispini

doi:10.70716/emis.v1i2.300

Authors

Sri Ispini Manajemen, Sekolah Tinggi Ilmu Ekonomi 45 Mataram, Indonesia Author

DOI:

https://doi.org/10.70716/emis.v1i2.300

Keywords:

humanistic management, digital transformation, employee well-being, empathetic leadership

Abstract

The advancement of digital technology has significantly reshaped human resource management (HRM), presenting both efficiency gains and human challenges. This study aims to formulate a conceptual model of humanistic HRM in the digital era, balancing technological efficiency with human values. Employing a qualitative-descriptive approach through a systematic literature review, the research synthesizes global studies and reports relevant to humanistic management and digital transformation in HRM. The results reveal that technology adoption without human orientation may lead to dehumanization, digital fatigue, and reduced employee engagement. Conversely, integrating humanistic principles such as responsible flexibility, empathetic leadership, and ethical data governance enhances well-being and sustainable performance. The study contributes to the development of a Humanistic-Digital HRM paradigm, positioning technology as a means to strengthen human dignity rather than replace it. These findings provide a conceptual foundation for organizations to manage HR ethically, meaningfully, and sustainably amid ongoing digital transformation

References

Cherep, A., Kovalenko, L., & Stasiuk, T. (2022). Humanistic management in the digital era: Balancing technology and human values in organizational systems. Journal of Human Resource Management, 10(2), 45–58. https://doi.org/10.5923/j.hrm.20221002.02

Creswell, J. W. (2014). Research design: Qualitative, quantitative, and mixed methods approaches (4th ed.). Sage Publications.

Deloitte. (2020). The social enterprise at work: Paradox as a path forward. Deloitte Insights. https://www2.deloitte.com/insights

McKinsey Global Institute. (2017). A future that works: Automation, employment, and productivity. McKinsey & Company. https://www.mckinsey.com/mgi

Mayo, E. (1933). The human problems of an industrial civilization. Macmillan.

Merriam, S. B., & Tisdell, E. J. (2016). Qualitative research: A guide to design and implementation (4th ed.). Jossey-Bass.

Nilammadi, R., Prasad, S., & Soni, K. (2024). Balancing technology and human values in HRM: A pathway to sustainable workforce engagement. International Journal of Human Resource Studies, 14(1), 22–38. https://doi.org/10.5296/ijhrs.v14i1.21732

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039

Webster, J., & Watson, R. T. (2002). Analyzing the past to prepare for the future: Writing a literature review. MIS Quarterly, 26(2), xiii–xxiii.