RAHMAT, Basuki; SUTEJA, Jaja; SURYANA, Popo. Exploring the Determinants of Customer Loyalty in OTC Drugs: Evidence from PT Phapros Tbk, Banten. Jurnal Ekonomi, Manajemen, dan Bisnis, [S. l.], v. 4, n. 2, p. 738–751, 2026. DOI: 10.70716/emis.v4i2.568. Disponível em: https://journal.kalibra.or.id/index.php/emis/article/view/568. Acesso em: 14 oct. 2026.